Ambiguous credentials: How learners use and make sense of massively open online courses

As low-status academic offerings purveyed by high-status institutions, massively open online courses (MOOCs) are ambiguous credentials. In interviews with 60 people who devoted substantial time to at least one MOOC between 2014-2017, we find that people use MOOCs to build skills for application at work and home, build relationships, navigate life transitions, and enhance formal presentations of self.